Healthcare · 2026
Voice AI for Path 2 Potential
Path 2 Potential
A live AI voice agent for an ABA therapy provider. It answers customer calls, routes callers, and collects lead information.
What did they need?
Path 2 Potential is an ABA therapy provider. Families call them about in-home autism and ABA treatment. They serve the Tri-State area, Arizona, and Florida, plus remote teletherapy.
Public site: https://www.path2potential.org/
[What was breaking before the agent? Missed calls, after-hours coverage, front desk overflow, slow follow-up on new families. Pick the real one.]
Parents calling a clinic often need a person, a next step, or a way to get on the list. If the call goes nowhere, they call someone else.
- Location
- Glendale, NY
Work performed
What did you do?
RJ Media built Path 2 Potential a voice AI agent on Voiceflow. It is live now and answers customers on a real phone number.
On a call it does three things: it answers the customer, routes them to the right place, and collects lead information.
It does not handle clinical information. No diagnoses, treatment plans, session notes, or other patient health details. [Confirm this boundary with the build, then keep or tighten this line.]
1. A customer calls [the live number. Do not assume it is 1-833-AUTISM2].
2. The Voiceflow agent answers.
3. It figures out what they need and routes them to the right place. [Who or what they get routed to: a person, a department, a callback.]
4. It collects lead information. [Which fields: name, phone, child age, location, insurance, best time to call. No clinical details.]
5. [What happens with that lead after the call, and who sees it.]
6. [Hours, languages, and what happens if the caller needs a person right away.]
Launch date: [ ]
Calls answered: [ ]
Leads collected: [ ]
Share of calls routed without a missed handoff: [ ]
Quote, name, title, and permission to use it: [ ]
[Where should this send the reader, and which RJ Media page should it live on?]
Suggested line, once there is a link: Want a voice agent answering your calls? Talk to RJ Media.
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