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Put your customer list to work

Email Marketing

Automations that convert

Example roaster · This week’s email

Email people actually open

Email is the one channel where the audience is yours, not rented from a platform that can change its mind. We plan what goes out and when, write it, design it, and shoot the photos that go in it, so every email looks like the business it came from.

A welcome, written once

Someone just gave you their address. What they hear in the next two weeks decides whether they keep reading. We write that welcome once, and it goes to every new subscriber on its own.

  • Starts when they join

    On the site, at checkout or in the shop.

  • The first two weeks, planned

    Who you are, how you work, and where to start.

  • Runs by itself

    Written and built once, sent automatically after that.

Example roaster · Welcome series

The weekly email

The regular send, planned against what’s happening: a new season, a new product, a holiday. We write it, design it and fill it with photos we shot, so it doesn’t look like a template.

  • Planned ahead

    On a calendar, not written the morning it goes out.

  • Written and designed here

    The words, the layout and the template.

  • Photos we shot

    Your products and your place, not stock.

Example roaster · The weekly email, on a desktop

Sent by what they do

Some emails are better sent by the customer than the calendar. A cart left behind, a first order, a birthday, a regular who’s gone quiet. Each one is written once and goes out on its own when it happens.

  • Carts left behind

    A reminder with the product they picked.

  • After they buy

    A follow-up on how to get the most from it.

  • Birthdays and quiet spells

    A note on their day, and one when they haven’t been back.

Example roaster · A customer’s inbox

A reason to sign up

“Join our newsletter” isn’t a reason. We give people one worth an email address, and put the sign-up where they already are.

  • On your site

    Where visitors will see it, saying what they’ll get.

  • In store and at events

    At the register, at a tasting, at a pop-up.

  • Honest about it

    How often you’ll write, and how to stop.

Example roaster · Sign-up on its website

Your list, in your account

The list is yours and lives in your own account. We sort it by what people buy, so the espresso crowd hears about espresso, and we set up the technical side that helps your email reach the inbox.

  • Yours to keep

    In your platform account, under your name.

  • Sorted by what they buy

    And by who hasn’t ordered in a while.

  • Set up to be delivered

    Your domain verified, and the list kept clean.

Example roaster · The list, in its own account

How email runs

  1. Audit

    What list you have, what state it is in, and what is already automated.

    What lands

    • The list, and how it is grown honestly
  2. Plan

    The sequences and the calendar, written down before anything is built.

    What lands

    • Automations built
    • Templates designed
  3. Build

    Templates, automations, and capture points set up in your platform, under your account.

    What lands

    • Campaigns sent on a schedule
  4. Send and review

    Sent on schedule, with what happened feeding the next round.

    What lands

    • A written read of the month

Let’s write the first sequence.

Start with the welcome. It is the one every subscriber reads.

Get a Free Consultation631-551-6880

Free consultation. No obligation.

Questions we get

Anything else? Call 631-551-6880.

How much does email marketing cost?

Most small businesses invest $1,500–$5,000 per month for ongoing work. Individual projects are quoted per engagement, and every engagement starts with a free consultation.

Do you write the emails or just set up the system?

Both. We plan the sequence, write it, and build the imagery and video that goes in it, using the same team that produces your other content, so the email matches everything else.

Do we own our list?

Yes. The list is yours and lives in your platform account. Email is the one channel where the audience is not rented from someone else, which is why it is worth building.

Let’s build the list you own.

Every engagement starts with a free consultation. No obligation.

150 Motor Parkway · Hauppauge, NY 11787 · Since 2017

Free consultationNo obligation

0104ScopeOptional

What kind of work is it?

Select any that apply. If none of them quite fit, skip it — sorting that out is what the consultation is for.