Scope
A free consultation, then a short written scope: what the receptionist handles, what it never handles, and where it hands off to a person.
What lands
- A written scope
- The list of what it never handles
- Where it hands to a person
Someone answers the phone
AI receptionist for a small business
A real number that answers the call, books the appointment, and hands off when a person should take it. Trained on your business. Built and managed in-house.
An AI receptionist on Long Island
An AI receptionist for a small business picks up the phone and answers from the material you gave it: hours, services, pricing, and what you take on. It books the appointment or the reservation while the caller is still on the line.
We agree what it handles and what it never handles before it is built. Anything outside that goes to a person, with the conversation attached. The same in-house team builds it and stays on it.
For businesses in Nassau County and Suffolk County. The wider agent offer, including the channels besides the phone, is on AI agents.
What an AI receptionist handles
Six jobs a caller already expects a person to do. The two black cards are the lines it does not cross. Each exchange is an illustration for a made-up business.
Are you open Sunday?
We are, 10 to 4. Want the address texted to you?
Answering questions
Hours, services, pricing, availability, what you take on and what you don’t. On the phone, from the material you gave it.
Can I get in this week?
Thursday at 2 or Friday at 10 are open. Which works?
Booking appointments
Takes the appointment or the reservation while the caller is still interested, instead of asking them to call back tomorrow.
Looking for a quote on a kitchen remodel
Happy to help. Is it a full remodel, or cabinets and counters?
Qualifying leads
Greets the call, asks the questions you would ask, and routes the ones worth your time straight to you.
The quote we sent last week is still open. Any questions before we hold the date?
Yes, does it include install?
Following up
A reminder before an appointment, a callback after a missed call, or a follow-up on a quote that went quiet.
Do you charge for estimates?
No. Estimates are free, and the price holds for 30 days.
Answering from your own material
Your hours, your services, your prices, your policies. It answers from what you gave it, not from a general model’s guess about your business.
I want a refund for last month
That one is for a person. I’ve sent this conversation to the office, and someone will call you in the morning.
Knowing where to stop
We scope what it handles and what it never handles before we build it. Everything outside that goes to a person, with the conversation attached.
For a small business
The usual first agent is the one that takes the questions callers already ask every week, so those calls stop interrupting someone.
A real number
It answers inbound calls, and it can transfer to a person mid-conversation without the caller starting over.
Calls it can place
A reminder before an appointment, a callback after a missed call, a follow-up on a quote that went quiet. The same knowledge as the call it answers.
Your website and SMS
The same agent can answer there too, so a conversation that starts on the phone can continue without starting again.
A Zoom Phone line
When the number is Zoom Phone, the build is a Zoom Virtual Agent in your Zoom account. That one answers inbound calls. Placing calls is not part of it.
How an AI receptionist is built
Nothing goes live until it is written down what the receptionist does and, more importantly, what it never does.
Build and connect
We build it and wire it to the places the answers have to come from: your phone, your booking tool, your CRM.
What lands
- The receptionist, built
- Connections to your own systems
Pilot
It runs on a narrow slice of real calls with a person reading every transcript, so it earns the wider job rather than starting with it.
What lands
- A narrow live pilot
- Every transcript read by a person
Run and improve
It stays ours to manage. Transcripts get read, gaps get closed, and the scope widens once it has earned it.
What lands
- Ongoing management
- Gaps closed as they appear
- A person to ask
What you end up with
Before it answers anyone
- A written scopeWhat it handles, and what it never handles
- Where it hands to a person
When it is built
- The receptionist, built
- Connections to your own systemsYour phone, your booking tool, your CRM
Once it is running
- A narrow live pilotEvery transcript read by a person
- Ongoing managementGaps closed as they appear
- A person to ask
Name the calls you want answered.
We will write down what the receptionist says, where it transfers, and which number it sits on.
Questions we get
Anything else? Call 631-856-2254.
How much does an AI receptionist cost on Long Island?
An AI receptionist is scoped and quoted per engagement, starting with a free consultation. Pricing depends on what it handles and which systems it connects to. For context, most small businesses working with us on an ongoing basis invest between $1,500 and $5,000 per month. We have not published a separate Long Island price.
How does an AI receptionist work?
A free consultation, then a written scope of what it handles and what it never handles. We build it and connect it to your phone, your booking tool, and your CRM. It pilots on a narrow slice of real calls with a person reading every transcript, and we manage it after that. It answers from your own material.
What does an AI receptionist handle?
Questions about hours, services, pricing, and availability. Appointments and reservations. Qualifying a lead. A reminder, a missed-call callback, or a follow-up on a quote that went quiet. A transfer to a person when the call is outside the scope. It can also answer on your website and by SMS, as the same agent.
Is an AI receptionist a fit for a small business?
A small business is usually where a customer-facing agent starts: the questions callers already ask every week, which currently interrupt someone. We write down what the receptionist handles, and what it never handles, before anything is built.
What happens when it does not know, or should not answer?
It hands off. We agree what the receptionist handles and what it never handles before we build it, and anything outside that goes to a person with the conversation attached. It does not invent an answer to keep the caller on the line.
Who builds it, and who runs it afterwards?
We do both. Agents are built by the same in-house team that handles your video, your web build, and your campaigns, and we manage them after launch.
Where are you based?
We are based in Hauppauge, NY and work on location across Nassau and Suffolk County. Studio work happens at our own space; everything else we come to you. The places we cover are listed at /locations.
Let’s put a receptionist on the line.
Tell us the question callers ask most and we will scope it. Free consultation, no obligation.
150 Motor Parkway · Hauppauge, NY 11787 · Since 2017